IMPORTANT LEGAL NOTICE
‘We” and “Us” refers to the Bebeh Boutique team (Currently 2 directors) and “You” or “Your” refers to you as a customer.
This page (together with the documents referred to on it) tells you the terms and conditions on which we sell any of the products (Products) listed on our website www.bebehboutique.co.uk (our site) to you. Please read these terms and conditions carefully before ordering any products from our site. You should print a copy of these terms and conditions for future reference. If you do not accept these terms and conditions, do not use this Website. Any information published on www.bebehboutique.co.uk is for the customer’s consideration. We do not guarantee information published to be true. We do not take responsibility for any actions or decisions made by conclusion of information published on this site.
All our products have been checked by the following standards:
The General Product Safety Regulations 2005 – covering ALL products.
BS EN 14682:2007 – Cords and drawstrings on children’s clothing.
BS 7907:2007 – Code of practice for the design and manufacture of children’s clothing to promote mechanical safety.
The Nightwear (Safety) Regulations 2005
SERVED COUNTRIES
We accept orders from individuals in the United Kingdom, Northern Ireland and Channel Islands.
YOUR STATUS
By ordering through our site you confirm that you are:
• Over the age of 16 (or under this age parental consent)
• You are a resident in one of the served countries
• You are legally and financially capable of entering into binding contracts
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
The contract has started from the point you as a customer has placed your order. We will not dispatch your items until full payment has been received through our secure payment system. We will send you regular updates when we have received your order then throughout the dispatching process via the email address that you provide. It is your responsibility as a customer to provide the correct email address when placing your order. If you make a mistake with your order you can contact us via email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the products to us in accordance with our Returns Policy. We are entitled to refuse any order made by you for any reason. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
CONSUMER RIGHTS
If you are contracting as a consumer, you may cancel a contract at any time within seven days, beginning on the day after you received the Products. This excludes all sale items which are non-refundable. In this case, you will receive a full refund of the price paid for the Products in accordance with our Refunds Policy.
AVAILABILITY AND DELIVERY
Your items will be delivered by a third party. Once the order has been dispatched by us it is the responsibility of the third party. If any issues arise regarding the delivery process please contact them directly. Bebeh Boutique will provide you with the third parties details when the item(s) have been dispatched. Bebeh Boutique has full intention of supplying all products advertised for sale if however a product you have ordered is no longer available you will be issued with a full refund within 14 days.
PRICE AND PAYMENT
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT. Delivery charges will be added upon checkout and payment. Payment should be made in full when purchasing. Items that have not been paid for will not be dispatched. Prices are subject to change without notice but changes will not affect orders which we have already accepted. The prices stated on the website are the prices of the products. We are legally obliged to sell at the advertised price. We cannot change or amend the price after an order has been placed. Bebeh Boutique has the right to change any pricing without notice. By making a purchase on www.bebehboutique.co.uk you confirm you are the card holder of the account in which you have made the purchase. Any special offers Bebeh Boutique provide are subject to limited time only and we hold the right to stop them at any time without notice. Payment for all products must be by debit or credit card via PayPal. (Please bare with us whilst we establish a direct bank payment service).
OUR REFUNDS POLICY
UK customers have 7 days to return your items to us which you wish to return. Sale items are non-refunable. International orders are non- refundable. Refunds will be made within 7 days of returning the product providing the product is not damaged or used and all labels are still attached. The cost of returning your item to us is your responsibility. You will receive a refund of the item price not including the postage costs you have been charged upon delivery. Bebeh Boutique undertakes full quality assurance checks before dispatching however if an item is damaged all orders are covered for a value of £25 in transit.
You can request delivery with a higher compensation at any time before your order has been processed. This will cover your for £100 compensation and a ‘signed for’ delivery for an extra charge of £2.20.
INTELLECTUAL PROPERTY RIGHTS
All and any intellectual property rights in connection with the products shall be owned by us.
TRANSFER OF RIGHTS AND OBLIGATIONS
The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Strikes, lock-outs or other industrial action.
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
- Impossibility of the use of public or private telecommunications networks.
- The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
ENTIRE AGREEMENT
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which we may decide. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Dispatch Confirmation (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
LAW AND JURISDICTION
These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.